Grapevine Terms of Service

This Terms of Service agreement (referred to herein as the “Agreement”) establishes a legally binding relationship between you and two dot seven one eight tech limited (together with its affiliated entities collectively referred to as “Grapevine,” “we,” “our,” or “us”). It governs the conditions under which you may access and use our “Services,” which consist of our website (the “Site”), the mobile application (the “App”), and the related products and services we offer.

BY CLICKING AN “I AGREE” BUTTON OR CHECKBOX, CREATING AN ACCOUNT, DOWNLOADING THE APP OR ITS UPDATES, USING THE APP ON YOUR MOBILE DEVICE, OR ACCESSING THE SERVICES IN ANY MANNER, YOU AFFIRM THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE TERMS OF SERVICE—WHETHER OR NOT YOU HAVE ACTUALLY REGISTERED ON THE SITE OR THE APP. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT PERMITTED TO USE OR ACCESS THE SERVICES.

These Terms of Service come into effect the moment you click “I agree” (or an equivalent button or checkbox) or otherwise access or use the Services, whichever occurs first. If you accept or agree to these Terms on behalf of your employer or another legal entity, you warrant and represent that: (i) you are legally authorized to bind that organization to these Terms; (ii) you have read and fully comprehend these Terms of Service; and (iii) you agree to these Terms on behalf of the organization in question. For that purpose, all references to “you” and “your” in this Agreement will denote your employer or that respective entity.

All personal data that you submit to us or that we gather about you is handled in accordance with our Privacy Policy (“Privacy Policy”). By using the Services, you confirm that you have reviewed that Privacy Policy. The Privacy Policy is deemed part of these Terms of Service by this reference; collectively, they make up the “Agreement.”

PLEASE NOTE THAT THIS AGREEMENT DESCRIBES HOW ANY DISPUTES BETWEEN YOU AND GRAPEVINE WILL BE HANDLED. IT CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER (SEE SECTION 13). PLEASE READ THIS CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS AND INCLUDES YOUR OPPORTUNITY, WHERE APPLICABLE, TO OPT OUT OF ARBITRATION.

1. Our Services

We provide a community social platform of verified university students.

2. Account, Password, Security, and Mobile Phone Use

To utilize the Services, you must create an Account with Grapevine by providing certain details, such as your email address and phone number. By registering, you commit to supplying only accurate, complete, and up-to-date information, and you agree to update your Account details promptly if they change. You are the sole authorized user of your Account and bear sole responsibility for protecting your credentials, such as your password and Account number. All actions taken through your Account are your responsibility, irrespective of whether you actually authorized them. Grapevine does not oversee individual Account usage and explicitly disclaims liability for any misuse. You agree to immediately inform Grapevine if you become aware of any unauthorized Account usage, or any password or security breach.

The person who registers to use the Services is deemed the contracting party (the “Account Owner”) under these Terms of Service and is the only individual authorized to use the Account issued by Grapevine. If you register on behalf of your employer, then that employer is the Account Owner. As the Account Owner, you assume exclusive responsibility for adhering to these Terms of Service and are the only party entitled to any benefits or services provided. Accounts are strictly non-transferable to anyone else. You also agree to notify us promptly if you detect any unlawful or unintended use of your password, or any other potential threat to the security of your Account or our systems.

By providing your email address and mobile phone number and by using the Services, you expressly consent to Grapevine using this information for emails, phone calls, and recurring text messages (which may include automated dialing or prerecorded messages) to: (i) improve and manage the Services; (ii) advertise and market our offerings; and (iii) send you updates, reminders, or notifications regarding your registration, or about changes, service updates, or outages. Such communications may also involve push notifications or in-app alerts. Grapevine does not charge for these communications, but standard data, messaging, or other fees from your mobile provider may apply. To opt out of receiving calls, you can email support@grapevineuni.com and request removal from our call list. Note that we may send you a confirmation email once your request is processed.


3. User Generated Content

User Generated Content” encompasses any text, audio, video, or other information or materials that you create, submit, upload, post, publish, or otherwise make available through the Services or to other users. You alone are fully responsible for the User Generated Content you provide. We function solely as a neutral platform for hosting, distributing, and publishing it online. By using the Services, you acknowledge and agree that Grapevine:

  1. Does not participate in the creation or development of User Generated Content.

  2. Expressly disclaims any responsibility for User Generated Content.

  3. Cannot be held liable for claims arising from or connected to User Generated Content.

  4. Has no obligation to monitor, review, or remove User Generated Content, but reserves the right to limit or remove it from the Services at its sole discretion.

You represent and warrant to Grapevine that any User Generated Content you provide:

  1. Will not be false, inaccurate, incomplete, or misleading.

  2. Will not infringe any third party’s copyright, patent, trademark, trade secret, or other proprietary rights, nor violate rights of publicity, personality, or privacy.

  3. Will not break any law, statute, ordinance, or regulation (including, without limitation, those related to export control, consumer protection, unfair competition, anti-discrimination, false advertising, anti-spam, or privacy).

  4. Will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing.

  5. Will not be obscene or contain pornographic material (including but not limited to child pornography) or otherwise harm minors.

  6. Will not include viruses, Trojan horses, worms, time bombs, cancelbots, or any other harmful computer code designed to damage, intercept, or disrupt systems, data, or personal information.

  7. Will not misrepresent your relationship with Grapevine by implying employment, direct engagement, or affiliation, nor falsely represent that you are acting as an agent of Grapevine.

  8. Will not expose Grapevine to liability or lead to the loss (in whole or in part) of services from its internet service providers or other suppliers.

By making any User Generated Content available through the Services, you grant Grapevine a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license—with the right to sublicense—to use, access, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, and otherwise exploit such User Generated Content via the Services. Grapevine does not claim ownership over any User Generated Content, and nothing in this Agreement will be interpreted as limiting your right to use and capitalize on your own User Generated Content.

4. Representations and Warranties

You represent and warrant that:

  1. You are at least 18 years of age or otherwise of legal age in your place of residence, and are capable of entering into binding contracts.

  2. You have the right, authority, and capacity to enter into this Agreement and to comply with its terms. If you are entering into this Agreement on behalf of a company or other entity, you also represent and warrant that you have the authority to bind that entity to this Agreement.

Additionally, you represent and warrant that:

  1. You have read, understand, and agree to be bound by these Terms and Conditions and the Privacy Policy as a condition for accessing and using the Services.

  2. You will conduct yourself in a professional and responsible manner in your interactions with other users (if applicable).

  3. You will use and access the Services in compliance with all applicable local, state, and federal laws and regulations, and you will do so in good faith.


You agree not to engage in any of the following (including but not limited to):

  1. Copying, distributing, or disclosing any part of the Services in any medium, unless explicitly permitted by the Services or these Terms of Service.

  2. Using any automated system—other than those functionalities included within the Services—such as “robots,” “spiders,” or “offline readers,” to access the Services.

  3. Transmitting spam, chain letters, or other unsolicited communications, or engaging in phishing, farming, pretexting, crawling, or scraping.

  4. Attempting to interfere with, compromise, or breach the security or integrity of the Services, including deciphering transmissions to or from the Services’ servers.

  5. Violating any international, federal, state, or local laws, regulations, or ordinances.

  6. Engaging in unlawful activities or soliciting others to commit unlawful acts.

  7. Uploading or distributing invalid data, viruses, worms, or other harmful software through the Services.

  8. Infringing upon our intellectual property rights or those of others.

  9. Impersonating another person, misrepresenting your affiliation with any individual or organization, committing fraud, or concealing your identity.

  10. Harassing, insulting, harming, defaming, stalking, threatening, intimidating, or otherwise violating the legal rights (including rights to privacy and publicity) of other users, visitors, or Grapevine staff.

  11. Engaging in any activity that interferes with or threatens the performance, security, or functionality of the Services.

  12. Uploading or transmitting malicious code of any kind.

  13. Attempting to decipher, decompile, disassemble, or reverse-engineer any software or algorithms used in the Services.

  14. Circumventing any security measures or features used to prevent or restrict access to the Services, including features that control the use or copying of any content.

  15. Attempting to access unauthorized accounts, or collecting or tracking others’ personal information.

  16. Using the Services in a manner that infringes on any third party’s rights.

  17. Encouraging or assisting anyone else in engaging in any of the prohibited activities listed above.

Additional Warranties

You further represent and warrant that, apart from any disclosures you have already made to Grapevine (as detailed below), you do not possess any motive, status, or interest regarding your use of the Services—such as a journalistic, investigative, or unlawful purpose—that Grapevine might reasonably need to be informed of. If, at any point before or after you register, you acquire or develop such a motive, status, or interest, you agree to promptly disclose it in writing to Grapevine.

5. Mobile App Updates and Upgrades

By installing the App, you agree to the installation of the App and any subsequent updates or upgrades made available through the Services. These updates or upgrades may:

  1. Automatically connect your device to Grapevine’s servers to provide app functionality and collect usage metrics,

  2. Alter App-related settings or data on your device, and

  3. Gather personal information as outlined in our Privacy Policy, including location details.

You may uninstall the App at any time.


6. Affiliation and Representation

Grapevine does not hold any affiliation, association, authorization, endorsement, or other formal link to any educational institution. Any material contributed to the Services reflects only the viewpoint of the individual posting it and does not speak for the perspectives or statements of any educational institution, including its officers, trustees, faculty, or students. Nothing shared on Grapevine should be interpreted as endorsed or supported by any educational institution.

If you have concerns or objections regarding any content on this site, please reach out to us at support@grapevineuni.com. Educational institutions have neither access to nor control over the posted content and cannot directly modify or remove it. Additionally, the names, logos, and trade dress (including color schemes) of educational institutions—as well as any associated names, marks, emblems, and images—are trademarks belonging to their respective owners and are used here without permission or license.



7. Termination and Suspension
Unless you and Grapevine have made a different arrangement in writing, either party may terminate these Terms of Service at any time, for any reason or no reason. You may deactivate and remove your Account at any point by using any cancellation function within the Services (if provided) or by sending a written request to support@grapevineuni.com. Upon cancellation, you will no longer have access to your Account, profile, or any other information stored through the Services. Any provisions within these Terms of Service that naturally or explicitly survive termination (including, but not limited to, warranty disclaimers, liability limitations, and indemnification obligations) will remain in full effect even after these Terms of Service end or your use of the Services ceases.

We reserve the right to deny Services to any individual at our sole discretion and at any time. If Grapevine suspects or is investigating a breach of this Agreement or our Community Guidelines, we may suspend or terminate your rights to the Services by delivering written or email notice. This action will be effective immediately upon dispatch of that notice. If Grapevine decides to terminate or restrict your right to use the Services for such reasons, you are prohibited from creating a new Account under your own identity, a fabricated one, someone else’s name, or that of a third party, regardless of any claims of acting on their behalf.

Even if your use of the Services is suspended or ended, this Agreement still applies to you. Grapevine retains the authority to pursue suitable legal remedies when necessary. Furthermore, we may, at our discretion, revise or discontinue any part or all of the Services—either temporarily or permanently—without liability. We may also prevent certain individuals from registering if we determine that doing so is necessary to uphold the integrity and security of the Services or to address other valid business considerations.

Once your Account is deactivated or terminated, we reserve the right to delete all data associated with it, including any User Generated Content, as part of our routine processes. Any such deleted data cannot be retrieved after your Account is closed.


8. Links to Third-Party Websites

The Services may include links (such as hyperlinks) to websites owned or operated by third parties. These links do not imply endorsement by Grapevine or any affiliation with the linked sites, their content, or their operators. They are provided solely for reference and convenience. Grapevine does not control these third-party websites and is not responsible for their (i) availability or accuracy, or (ii) content, advertisements, products, or services. It is your responsibility to assess the usefulness and reliability of information obtained from any such websites. You acknowledge and agree that Grapevine is neither involved in the creation or development of these third-party sites nor liable for any claims arising out of or relating to them. Furthermore, you acknowledge that Grapevine has no duty to monitor, review, or remove links to third-party websites, but retains the right to limit or remove such links at its sole discretion.

Use of any website owned, controlled, or operated by a third party is governed by that site’s own terms of use and privacy policy. You access these third-party websites at your own risk. Grapevine expressly disclaims all liability related to your viewing and/or use of any websites or materials linked to from the Services. By using the Services, you agree to hold Grapevine harmless from any liability arising out of your use of links that may appear on the Services.


9. Intellectual Property Rights

All text, graphics, editorial content, data, formatting, charts, designs, HTML, look and feel, photos, music, sounds, images, software, videos, designs, trademarks, logos, typefaces, and other content (collectively referred to as “Proprietary Material”) viewable within the Services belongs to Grapevine, with the exception of User Generated Content (for which users grant Grapevine a license). Proprietary Material is protected in all forms, media, and technologies currently known or developed in the future. Grapevine owns all Proprietary Material, along with the selection, coordination, arrangement, and enhancement of such Proprietary Material. It is protected under domestic and international copyright, patent, and other intellectual property laws. You may not copy, download, use, redesign, reconfigure, or redistribute any of this Proprietary Material without Grapevine’s prior written consent and, if applicable, the consent of any rights holder for User Generated Content.

Any use of Proprietary Material outside the permissible scope set forth in these Terms is expressly prohibited unless Grapevine and, if applicable, the User Generated Content rights holder grant prior written permission.

You may provide comments, ideas, or feedback about the Services (collectively “Feedback”), including suggestions on improving our products and services. By submitting any Feedback, you agree that such disclosure is voluntary, unsolicited, and given without restriction. You acknowledge that your submission does not create any fiduciary or other obligation for Grapevine, that Grapevine can use and disclose the Feedback without providing further compensation to you, and that Grapevine can do so on a non-confidential basis. You also recognize that Grapevine’s acceptance of your submission does not waive its right to use similar or related ideas that Grapevine already knew about, developed independently, or acquired from other sources. Any emails or other communications you submit to us become our sole and exclusive property.

Subject to the terms and conditions of these Terms, you receive a limited, nonexclusive, nontransferable, and freely revocable license to access and use the Services. Grapevine may terminate this license at any time, for any reason or no reason at all. The Services and all materials within them, including but not limited to software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, and any reports generated by the Services (“Grapevine Content”), along with all related Intellectual Property Rights (as defined below), are owned solely by Grapevine or, where applicable, its licensors. Except where expressly allowed in this Agreement, no part of these Intellectual Property Rights is licensed to you, and you agree not to sell, license, rent, modify, publicly distribute, publicly transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from any content or materials accessible through the Services. Any use of the Grapevine Content or materials in the Services outside what is explicitly authorized in this Agreement is strictly forbidden.

For the purposes of this Agreement, “Intellectual Property Rights” include all patent rights, copyrights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and any other intellectual property rights that may exist now or in the future, as well as all applications, registrations, renewals, and extensions of these rights, under the laws of any state, country, territory, or other jurisdiction.

Your use of the Services—and the corresponding licenses granted hereunder—also require that you adhere to all applicable guidelines and end-user license terms related to your use of the App. Grapevine may update these guidelines at its sole discretion at any time. If Grapevine determines that you have violated any such guidelines, Grapevine reserves the right to terminate your Account and block your access to the Services.


10. Copyright Complaints and Copyright Agent

Grapevine respects others’ intellectual property rights and requires users to do the same. If you have a good faith belief that any content provided on or in connection with the Services infringes your copyright or other intellectual property rights, please submit the following information to Grapevine’s Copyright Agent at support@grapevineuni.com:

  1. Identification of Infringed Work
    A description of the copyrighted work you claim has been infringed, including the URL (internet address) or any other specific location on the Services where the allegedly infringing material is available. Include sufficient detail to enable Grapevine to locate the content and understand why you believe it constitutes infringement.

  2. Location of Original or Authorized Copy
    A description of where the original or an authorized version of the copyrighted work is posted or published—for example, the URL or the title of a book.

  3. Your Contact Information
    Your address, phone number, and email address.

  4. Statement of Good Faith
    A statement affirming your good faith belief that the use in question is not authorized by the copyright owner, the owner’s agent, or the law.

  5. Accuracy and Authority Statement
    A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.

  6. Signature
    An electronic or physical signature of the copyright owner or the individual authorized to act on the owner’s behalf.


11. Confidential Information

You acknowledge that the Confidential Information (as defined below) is a valuable, special, and unique asset of Grapevine. You agree not to disclose, transfer, or use (nor attempt to induce others to disclose, transfer, or use) any Confidential Information for any purpose other than what is required to use the Services in accordance with these Terms of Service. Where necessary, you may share Confidential Information with your authorized employees or agents, provided they are also bound by the same confidentiality obligations. You must promptly inform Grapevine in writing of any potential or actual unauthorized disclosure, transfer, or use of Confidential Information, and you will make every reasonable effort to prevent such unauthorized activities. Upon termination of this Agreement for any reason, you agree to return all originals and copies of any materials containing Confidential Information to Grapevine.

“Confidential Information” means any and all trade secrets, confidential, or proprietary information, as well as any other data belonging to Grapevine that is not commonly known to the public or other third parties who could gain economic or other value from its disclosure or use. This includes, without limitation, technical data, know-how, research, product roadmaps, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration details, marketing strategies, financial information, and any other strategic, proprietary, or confidential details about Grapevine’s business, operations, or properties (including information about Grapevine’s staff, users, or partners). Such information may be communicated directly or indirectly, whether in writing, orally, visually, or by any other means.


12. Disclaimer of Warranties

THE SERVICES IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. GRAPEVINE MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE SERVICES OR THE CONTENT OF ANY SITES LINKED TO THE SERVICES AND ASSUMES NO LIABILITY OR RESPONSIBILITY IN CONTRACT, WARRANTY OR IN TORT FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (III) ANY ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; AND (IV) EVENTS BEYOND OUR REASONABLE CONTROL.

UNDER NO CIRCUMSTANCES WILL GRAPEVINE AND AFFILIATES OR THEIR CORPORATE PARTNERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, ACTUAL, CONSEQUENTIAL, ECONOMIC, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY GRAPEVINE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES) ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.

IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT GRAPEVINE AND AFFILIATES OR THEIR CORPORATE PARTNERS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE LOWER OF (I) THE TOTAL FEES PAID BY YOU TO GRAPEVINE DURING THE SIX MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE OR (II) ONE HUNDRED GBP (£100), TO THE EXTENT PERMITTED BY APPLICABLE LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless Grapevine and its officers, directors, employees, agents, lawyers, insurers, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all Liabilities arising out of or relating to: (i) your use or inability to use the Services; (ii) your breach or violation of this Agreement; (iii) your violation of any law or any rights of a user or third party; and (iv) any content submitted by you or via your Account to the Services, including but not limited to content that may infringe a third party’s intellectual property rights or otherwise be illegal or unlawful. You further agree to indemnify the Indemnified Parties for any Liabilities resulting from your use of software robots, spiders, crawlers, or similar data-gathering and extraction tools, or any action that places an unreasonable burden or load on our infrastructure. Grapevine reserves the right, at its sole discretion and at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You agree not to settle any such matter without Grapevine’s prior written consent.

Dispute Resolution – Arbitration & Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW YOU AND GRAPEVINE CAN BRING CLAIMS AGAINST EACH OTHER. THIS SECTION WILL, WITH LIMITED EXCEPTION, REQUIRE YOU AND GRAPEVINE TO SUBMIT CLAIMS AGAINST EACH OTHER TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS.

You agree that if any dispute or claim arises out of or relates to your use of the Services, you will first contact us at support@grapevine.com, and you and Grapevine will make a good faith effort to negotiate a written resolution directly. If the dispute or claim remains unresolved for 30 days after notification (via certified mail or personal delivery), it will be considered a “Dispute” as defined below. Except for your right to seek injunctive or other equitable relief under the “Binding Arbitration” section below, if you file any arbitration claims or any administrative or legal actions without first attempting to resolve the matter by mediation, you agree that you will not be entitled to recover attorneys’ fees, even if such fees would otherwise be available.

Binding Arbitration. You and Grapevine agree that any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Services (collectively, “Disputes”) shall be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. This means you and Grapevine both waive the right to a trial by jury. Notwithstanding the foregoing, you may file a claim against Grapevine in “small claims” court in lieu of arbitration, provided that the claim is eligible under that court’s rules, is brought on an individual, non-class, and non-representative basis, and remains in that court as such.

Class Action Waiver. You and Grapevine agree that any proceedings to resolve Disputes will be conducted solely on an individual basis and not as part of a class, consolidated, or representative action. This means you and Grapevine both waive the right to participate as a plaintiff or class member in any class or representative proceeding. Furthermore, unless you and Grapevine otherwise agree in writing, the arbitrator in any Dispute shall not consolidate more than one person’s claims or preside over any form of class action proceeding.


14. No Agency; No Employment

Nothing in this Agreement is intended to—or shall be interpreted to—establish any agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship between you and Grapevine.

15. General Provisions

Grapevine’s decision not to insist upon the strict enforcement of any term herein shall not be construed as a waiver of that term or any other rights. This Agreement represents the full and exclusive understanding between you and Grapevine regarding its subject matter, taking precedence over all prior or contemporaneous communications or understandings. Its provisions are to be construed so as to be valid, lawful, and enforceable. We may assign or transfer this Agreement without seeking your consent, which may include transferring our rights to (1) any parent or subsidiary, (2) an acquirer of our assets, or (3) another entity that assumes our place. Any attempt to assign in breach of this section shall be void. This Agreement shall be binding upon Grapevine, its successors, and permitted assigns.

16. Changes to this Agreement and the Services 

Grapevine retains the discretion to modify, supplement, suspend, or discontinue any part of this Agreement—including the Terms of Service and Privacy Policy—at any time, with or without advance notice, and without incurring any liability. We also reserve the right to revise, enhance, or terminate—whether temporarily or permanently—any portion of the Services or related content. While we may attempt to provide email notification for significant changes, we assume no liability if we fail to do so. Should any revisions become unacceptable to you or render you non-compliant with this Agreement, you must promptly cease using the Services. Your continued use following the posting of any changes signifies your complete acceptance of those modifications. Moreover, Grapevine may impose limitations on specific features or restrict access to all or part of the Services at any time, without notice or liability.

17. No Rights of Third Parties

No person or entity other than the parties signing this Agreement may assert or enforce any terms contained herein.

18. Notices and Consent to Receive Notices Electronically

You agree that all agreements, notices, disclosures, and other communications referenced in this Agreement (“Notices”) may be provided to you electronically, which may include (but is not limited to) delivery by email or by posting the Notices on this Site. All electronically transmitted Notices satisfy any requirement that such communications be in writing. Unless otherwise noted in this Agreement, any notice must be in writing and will be deemed delivered under the following conditions: upon personal delivery or mailing by certified or registered post with a return receipt request; upon electronic confirmation of receipt if sent by email or facsimile; or on the next business day if sent by a recognized overnight courier service.

19. Contacting Us

If you have questions about these Terms of Service or about any aspect of the Services, please send an email to support@grapevineuni.com.